Hmm that’s a lovely perspective and such a cute story. I’m sure for the context of fixing your young nephew’s tablet that approach was best.
Our interactions with Disability Professionals is more complex, you’re right, and isn’t exactly set in stone. We cater to the needs of that individual person and if they are receptive to more information we certainly share. We are always improving our approach and the goal is to get as many people on board as possible – so that requires flexibility in how we pitch MMC. I hope this helps to address your question.